Annual Renewal and fee payment

Every year, you must update your personal and business information, provide other information about your licence obligations, and pay your annual fees.

How to complete your 2023 Annual Renewal

Follow the instructions provided in the "2023 Annual Renewal" webpage.

Note: The Annual Renewal must be completed between June 1, 2023, 12:01 am ET and June 30, 2023, 11:59 pm ET.

Then pay your fee invoice (you will receive your fee invoice in a separate email. Follow the instructions in that email to make payment).

Software update

On June 21, 2021 there was an update to our invoicing system. If you log into the old address, your browser will redirect you to the new one.

Important information if you are planning not to renew

If you are not planning to renew your licence, you must contact the Registration Team to apply for resignation by emailing  If you have sent your resignation, your application will be approved once you have paid any outstanding money owed to the College.

Need help?

If you have any questions, email us at:

Understanding Your Bill

These Frequently Asked Questions (FAQs) will help you answer your questions about your bill. 

“How can I find my invoice?”

Invoices are sent to the email address you provided to the College (or ICCRC) when you registered. Please check that email address.

You may access your invoices by logging into FreshBooks.

“When are invoices due?”

Invoices for fees and fines are due upon receipt. 

We issue invoices annually or quarterly. 

If you wish to be invoiced annually, your invoice will be sent to you on July 1 each year. 

If you wish to be invoiced quarterly, you will receive an invoice at the start of each quarter.

Start-of-quarter dates
Start of Quarter 1: July 1
Start of Quarter 2: October 1
Start of Quarter 3: January 1
Start of Quarter 4: April 1

“What happens if I do not pay my invoice on time?”

We must receive your payment on or before the payment deadline.

If, after 30 days, your invoice remains outstanding, a $100 late payment penalty will be added to your licensee fee. 

If you still have not paid your bill after 45 days from the invoice date, your licence will be suspended. 

After 90 days, your licence will be revoked. After your licence is revoked, you must complete the College’s entrance requirements again to rejoin the College, including completing a Graduate Diploma Program and passing the Entry-to-Practice Exam. 

“I have received a late payment reminder, but I have already paid my bill. What should I do?”

If you have already paid your bill more than 4 business days ago and have received a late payment reminder email, please contact the College’s Finance Department at:

We apologize if you have already paid. Please note that payments made by online banking require 2-3 business days to be received. Cheque payments sent by regular mail may take even longer. 

“Why is my first invoice not for the full licensing amount?” 

Because licences are renewed on July 1, we prorate your first invoice. 

Invoices are prorated from the date you joined, either to the end of the fiscal year (June 30) or the end of the quarter, depending on whether you chose annual or quarterly billing. 

End-of-quarter dates
End of Quarter 1: September 30
End of Quarter 2: December 31
End of Quarter 3: March 31
End of Quarter 4: June 30

“What payment methods do you accept?”

We accept payment by credit card, online banking, or cheque. 

“How do I make a payment by credit card?”

When you receive an invoice, you can use these steps to pay by credit card online. 
1. Open the email containing the invoice.
2. Click on the View Invoice button in the email.
3. Click on the Credit Card tab.
4. Enter your credit card details.
5. Click on the green “Pay $xx.xx” button.

If you do not see the “Credit Card” tab but wish to pay by credit card, please contact

“How do I set up automatic credit card payments for licensing fees?”

When you receive an invoice, you can use these steps to set up automatic payments. 

1. Open the email containing the invoice.
2. Click on the “View Invoice” button in the email.
3. Under the Recurring Payment section, leave the toggle enabled on if you want to automatically have all future invoices paid automatically.

Your credit card will be automatically charged for your future licensing fee payments. 

Annual invoices are charged on July 1.

Quarterly invoices are charged on these dates:
Quarter 1: July 1
Quarter 2: October 1
Quarter 3: January 1
Quarter 4: April 1

NOTE: You must manually pay invoices for fines and all other non-fee invoices.

“How do I update my credit card information for auto-payments?”

To update your payment information, use these steps.

1. Open any invoice that you received in the past from your email, or log into your FreshBooks.
2. Click on “Manage Payments”.
3. Click on the “Update Credit Card” link.
4. Enter your new payment information and click on “Save Card”. 

Your new details will be saved for future Recurring Payments.

If you need help, please call us or email Do not include credit card information in your email.