Current Proceedings

Licensee NameLicense #Licensee LocationDateNoticeSummary of Allegations
Ryan DeanR409631TBATBACD.2015.330Misinformed client by advising her to enter Canada on the basis of an invalid job offer.
Wissam QitaR511653TBATBACD.2018.162 et. al.The RCIC was charged with a Criminal offence. The RCIC had refugees fund the costs of their own settlement| contrary to the intention of the program.
Rosalinda OngR416759TBATBACD.2016.381Failed to respond to or update the client regarding PEIPNP program; failed to honour cancellation request or provide refund according to retainer terms.
David AllonR513335Written AdjudicationCase Management Conference: February 28, May 2, September 23, 2024 CD.2021.243Failed to prevent, supervise and ensure that adequate measures were taken to prevent unlicensed individuals acting as authorized persons to provide immigration consulting advice and engaging in consumer practices. The RCIC took advantage of the complainant and failed to explain the costs of their services. The complainant signed a retainer agreement as a result of a pressure sale tactic. RCIC allowed the unatuhorized person to work unsupervised and engage in unfair and innapropriate sales tactic. The funds provided by the complainant were misappropriated and the RCIC failed to return funds and failed to provide any invoice of services, only offered a partial refund. Failed to discharge their responsibilities in good faith. Failed to ensure they delivered cost-effective and efficients services to the complainant. Failed to provide quality of service and communicate with the complainant at all necessary stages of the application process. Failed to advise the complainant in an honest and candid mannor. Failed to return the complainant all of its documents, files and property, failed to account for all funds and provide a refund for monies not earned. Failed to deliver a statement of account. Failed to provide invoices for services rendered. Failed to provide an initial retainer agreement. Failed to register all their services with the College.
Ryan DeanR409631TBATBACD.2016.365Sent e-mails calling the complainant corrupt and incompetent; contravened Board Election Campaigning Regulation.
Gurpreet Singh KhairaR413175TBACase Management Conference: October 12| 2016CD.2016.212Failed to advise client about government service fee leading to application refusal.
Simon ChelatR408839Written AdjudicationCase Management Conference July 8, 2022.Case Management Conference July 8, 2022.CD.2016.244The Licensee did not actively work on the complainant's application under the BC PNP and the complainant was provided incorrect information during the application process. The complainant urged the Licensee multiple times to complete the process for a work permit extension and PNP to renew the existing work permit but the process was delayed resulting in the complainant losing his job
Harpreet SainiR506839Hearing by Video ConferenceCase Management Conference: September 15, October 13, 2022; March 15, 2022; September 23, 2023; January 15, 2024; April 24, 2024; May 6, 2024; May 27, 2024. CD.2017.241The RCIC failed to provide the services arranged and agreed upon with the client. The RCIC proposed to secure a job in Canada for the Complainant in exchange for money. The RCIC failed to update the client on the status of his file and failed to respond to their communications. The RCIC failed to provide a refund to the client when requested to do so. The RCIC charged fees for recruitment services, in contravention of the Employment Protection for Foreign Nationals Act, SO 2009, c. 32.
Ramandeep SinghR419423TBATBACD.2015.539Falsely advised client that WP would be valid for 2 years; Delivered 3-month WP to client after it had already expired.
David AllonR513335Written Adjudication Case Management Conference: February 28, May 2, September 23, 2024CD.2019.235Failed to prevent, supervise and ensure that adequate measures were taken to prevent unauthorized persons acting as authorized persons to provide immigration consulting advice and engaging in consumer practices. The RCIC took advantage of the complainant by luring them into using their services without explaining the total costs for the services and proceeded to withold assistance, guidance and explanation until the complainant signed a retainer agreement and paid the owed sum. Failed to enter into an initial consultation agreement. The funds provided by the complainant were misappropriated and the RCIC failed to return the funds upon termination for the unprovided services. Failed to discharge in good faith their responsibilities to the complainant. Failed to return all documents, files and property upon termination. Misinformed the complainant when advising the complainant of the following steps to take in their immigration process. Failed to ensure services were provided in an efficient and cost-effective manner. Failed to communicate with the complainant in a timely and effective way. Failed to advise the complainant honestly and candidly. Failed to deposit all funds received by the Complainant into the RCIC's Client Account. Failed to register all their services with the College.
Ryan DeanR409631TBATBACD.2016.358During election campaign sent emails to another member including derogatory remarks about the ICCRC and its Board of Directors.
Rajesh RandevR422455Written AdjudicationCase Management Conference: January 31, 2023. Written Final Submissions due: July 2, 2024CD.2017.259RCIC failed to honestly and candidly advise the Complainant regarding the steps of the application. RCIC failed to provide sufficient information on the status and process their application. RCIC failed to dischage all his responsibilities in good faith. RCIC got the Complainant to sign an inaccurate affidavit withdrawing her complaint with the College as a condition to receiving a refund. RCIC failed to be honesty and candid with the Complainant when charging a fee. RCIC failed to efficiently communicate with the Complainant. RCIC charged unfair professional fees that were unreasonable. The LMIA Application was incomplete, not reviewed and not signed by the Complainant. RCIC failed to advise the Complainant that the LMIA application was submitted. RCIC did not render an account nor did the RCIC keep account for all funds held. RCIC breached his obgliation by the College to not communicate with the Complainant. RCIC did not get the Complainant to sign a Retainer Agreement for the visitor visa extension. RCIC failed to enter into any Retainer Agreement with the Complainant for services related to the LMIA application.
Ripudaman S. DhillonR409799TBATBACD.2014.238Provided incorrect assurances of eligibility for first application; when clients were found ineligible| demanded higher fees for additional applications without providing explanations.
David AllonR513335Written AdjudicationCase Management Conference: February 28, May 2, September 23, 2024CD.2020.381Failed to prevent, supervise and ensure that adequate measures were taken to prevent unlicensed individuals acting as authorized persons to provide immigration consulting advice and engaging in consumer practices. The RCIC took advantage of the complainant and failed to explain the costs of their services. The complainant signed a retainer agreement as a result of a pressure sale tactic. RCIC allowed the unatuhorized person to work unsupervised and engage in unfair and innapropriate sales tactic. Failed to discharge their responsibilities in good faith. Failed to ensure they delivered cost-effective and efficients services to the complainant. Failed to provide quality of service and communicate with the complainant at all necessary stages of the application process. Failed to advise the complainant in an honest and candid mannor. Failed to return the complainant all of its documents, files and property, failed to account for all funds and provide a refund for monies not earned. Failed to deliver a statement of account. Failed to provide invoices for services rendered. Failed to provide an initial retainer agreement. Failed to register all their services with the College.
Amir ShuvalR419239TBATBACD.2016.258RCIC and Agents impersonated Government of Canada.
Ripudaman S. DhillonR409799TBATBACD.2015.504Failed to update client about letter from CIC and to explain what work was completed on the file.
David AllonR513335Written Adjudication Case Management Conference: February 28, May 2, September 23, 2024CD.2021.142Failed to prevent, supervise and ensure that adequate measures were taken to prevent unlicensed individuals acting as authorized persons to provide immigration consulting advice and engaging in consumer practices. The RCIC took advantage of the complainant and failed to explain the costs of their services. The complainant signed a retainer agreement as a result of a pressure sale tactic. RCIC allowed the unatuhorized person to work unsupervised and engage in unfair and innapropriate sales tactic. The funds provided by the complainant were misappropriated and the RCIC failed to return funds and failed to provide any invoice of services. Failed to discharge their responsibilities in good faith. . Failed to ensure they delivered cost-effective and efficients services to the complainant. Failed to provide quality of service and communicate with the complainant at all necessary stages of the application process. Failed to advise the complainant in an honest and candid mannor. Failed to return the complainant all of its documents, files and property, failed to account for all funds and provide a refund for monies not earned. Failed to deliver a statement of account. Failed to provide invoices for services rendered. Failed to provide an initial retainer agreement. Failed to register all their services with the College.
Ian Christopher Kemp-JacksonR413111TBATBACD.2016.165Failed to properly advise about the investment.
Raghbir Singh BharowalR516273Written AdjudicationCase Management Conference: April 20, 2023. Written Final Submissions due: January 19, 2024. Written Final Submissions on Sanctions and Costs due: August 19, 2024.CD.2022.454RCIC threatened to cancel the Complainant’s MPNP application, permanent residency application, and work visa, because the Respondent sought advice from a Temporary Foreign Worker Advisor of the Government of Alberta about their legal rights. RCIC did not provide the Complainant with a retainer agreement or receipts for services rendered.
David AllonR513335Written Adjudication Case Management Conference: February 28, May 2, September 23, 2024CD.2019.586Failed to prevent, supervise and ensure that adequate measures were taken to prevent unlicensed individuals acting as authorized persons to provide immigration consulting advice and engaging in consumer practices. The RCIC took advantage of the complainant and lured the complainant into using their services by making false promises. Before and during entering a retainer agreement, the RCIC failed to be concise in terms of costs for using their services. RCIC permitted their unauthorized person to engage in unfair and innappropritate sales tactic. The funds provided by the complainant were misappropriated and the RCIC failed to return the overbilled amount and failed to provide any invoice of services. Failed to discharge in good faith their responsibilities to the complainant. Failed to ascertain the Complainant's financial means. Failed to ensure that the services provided were done so in an efficient and cost effective way. The RCIC failed to communicate with the Complainant at all the necessary stages of filing an application in a timely and effective way as well as failed to communicate directly with the complainant. Failed to advise the complainant in a honest and candid manner. Failed to return all documents, files, statement of account and property belonging to the complainant. The RCIC failed to provide an initial consultation agreement and retainer agreement. Failed to register all their services with the College. Failed to register a business with the ICCRC and failed to register all their services with the College.
Ryan DeanR409631TBATBACD.2016.380Made unfounded and spurious allegations against the Complainant during election period.
Sigal BarakR407551TBATBACD.2017.012Falsely claimed client would be able to immigrate in 6 months; failed to communicate| provide retainer| or do any work on file.
Rajesh RandevR422455Written AdjudicationCase Management Conference: January 31, 2023. Written Final Submissions due: July 2, 2024.CD.2017.225RCIC failed to advise the Complainant in good faith on the merits of the applications, the likelyhood of success and the risk of each type of application. RCIC was not candid with the updates on the status of the Complainant's applications and did not provide the Complainant with sufficient information on the applications being submitted. The Complainant had no access to the email address that the was created for the Complainant, preventing the Complainant from accessing the account. The RCIC failed to advise the Complainant of the steps that were undertaken for the applications and filed to disclose the BCPNP was returned and incomplete as well as failed to inform the Complainant on the status of the LMIA application. RCIC failed to provide updates on the status of the applications. RCIC failed to conduct client affairs in a cost effective manner. The Complainant did not sign a retainer agreement. RCIC use threatening tactics to get the Complainant to sign an agreement.
David AllonR513335Written Adjudication Case Management Conference: February 28, May 2, September 23, 2024 CD.2019.503Failed to prevent, supervise and ensure that adequate measures were taken to prevent unlicensed individuals acting as authorized persons to provide immigration consulting advice and engaging in consumer practices. The RCIC took advantage of the complainant by luring them into using their services by making false promises. Before and during entering a retainer agreement, the RCIC failed to be concise in terms of costs for using their services. The RCIC failed to be concised in terms of costs for using their services. The RCIC permitted their unauthorized person to engage in unfair and innappropritate sales tactic. The funds provided by the complainant were misappropriated and the RCIC failed to return the overbilled amount and failed to provide any invoice of services. Failed to discharge in good faith their responsibilities to the complainant. Failed to ascertain the Complainant's financial means. Failed to ensure that the services provided were done so in an efficient and cost effective way. The RCIC failed to communicate with the Complainant at all the necessary stages of filing an application in a timely and effective way as well as failed to communicate directly with the complainant. Failed to advise the complainant in a honest and candid manner. Failed to return all documents, files, statement of account and property belonging to the complainant. The RCIC failed to provide an initial consultation agreement. Failed to register a business with the ICCRC and failed to register all their services with the College.
Ryan DeanR409631TBATBACD.2016.369Sent e-mails calling the complainant corrupt and incompetent; contravened Board Election Campaigning Regulation.
David AllonR513335Written AdjudicationCase Management Conference: February 28, May 2, September 23, 2024CD.2019.368Failed to prevent, supervise and ensure that adequate measures were taken to prevent unlicensed individuals acting as authorized persons to provide immigration consulting advice and engaging in consumer practices. The RCIC took advantage of the complainant by luring them into using their services without explaining the total costs for the services and proceeded to withold assistance, guidance and explanation until the complainant signed a retainer agreement and paid the owed sum. RCIC permitted their unauthorized person to engage in unfair and innappropritate sales tactic. The funds provided by the complainant were misappropriated and the RCIC failed to return the funds upon termination for the unprovided services. Failed to discharge in good faith their responsibilities to the complainant. Failed to ensure services were provided in an efficient and cost-effective manner. Failed to advise the complainant honestly and candidly. Failed to return all documents, files and property upon termination. Failed to enter into an initial consultation agreement. Failed to deposit all funds received by the Complainant into the RCIC's Client Account. Failed to register a business with the ICCRC and failed to register all their services with the College.
Ripudaman S. DhillonR409799TBATBACD.2015.346Refused to refund fees and required client to file additional applications; failed to file application on time| to account for fees| and to return client files.
Rupinder BatthR407671TBATBACD.2020.392Charged with 48 counts of counselling misrepresentation under section 127 (a) of IRPA| 1 count of misrepresentation under 127 (b) of IRPA and 5 counts of counselling misrepresentation under section 126 of IRPA.
Ryan DeanR409631TBATBACD.2016.394(Complaints filed by 29 individuals) Disrupted ICCRC AGM and made unsupported accusations against the ICCRC Board of Directors.
Sigal BarakR407551TBATBACD.2016.257RCIC and/or her agents falsely claimed to be Canadian government officials; contacted applicants falsely claiming they had been short-listed for visas; after being given banking information attempted to extract funds from client accounts without authorization.
Ramandeep SinghR419423Hearing by Video ConferenceApril 15, 18, 22, 2024; June 10-11, 2024 12 PM (EST)CD.2020.137The RCIC and their staff misrepresented information to the Client regarding a job opportunity. Through the Client's working conditions, the Client was exploited. The RCIC threatened the Client's immigration status if they did not continue to work in the position. The RCIC relayed to the Client that they informed the employer they could terminate the Client, which they did. The RCIC and their staff, misrepresented information in the Client's resume and declaration of work history, by stating the Client was employed by a company where the Complainant had not worked. The RCIC ought to have known the information included as part of the Client's work history was false. The RCIC failed to provide the Client with a copy of the Retainer Agreement. The Retainer Agreement excluded services related to arranging jobs for the Client.
Amir ShuvalR419239TBATBACD.2017.206Failed to provide services for the fees charged; failed to provide a Retainer Agreement.
Rajesh RandevR422455Written AdjudicationCase Management Conference: January 31, 2023. Written Final Submissions due: July 2, 2024.CD.2017.307RCIC did not get express authorization or consent from his client, GR Group Employer for submitting the LMIA application to Service Canada. RCIC failed to produce a retainer agreement with the Complainant. RCIC failed to discharge his services with the Complainan and failed to be honest and candid when advising the Complainant. RCIC did not charge the Motel Employer any fees for the services and did not enter into any agreement. One of the RCIC's employee threatened the Employer, therefore he discontinued the RCIC's services. The RCIC failed to discharge his services in a good faith with the Employer. The RCIC did not account for the fee's paid by misappropriating the monies paid by the RTIC on behalf of the Complainant. RCIC failed to effectively communicate with the Complainant and other clients. RCIC did account funds held or previously dealt with. RCIC still communicated with the Complainant or their representatives against the consent of the College. RCIC attempted to obstruct and frustrate the College's investigatory process by making false statements to a College investigator. RCIC failed to produce invoices for the rest of a sum in funds paid. RCIC did not sign a retainer agreement with any clients for which the RCIC rendered invoices for. RCIC failed to register the RTIC as an agent with the College.
Maria Elena BurrillR408303TBATBACD.2015.341Advised the clients not to submit a Use of Representative Form; failed to properly supervise agents or staff; counselled clients in making misrepresentations and/or false statements as part of their immigration applications.
Ryan DeanR409631TBATBACD.2016.395(Complaints filed by 29 individuals) During election period send e-mails to members making unsupported accusations against the ICCRC and its Board of Directors.
Amir ShuvalR419239TBATBACD.2017.011Accepted payment through unregistered agent and provided no services
Sigal BarakR407551TBATBACD.2017.207Misled client into believing they were eligible for EE Skilled Immigrant Program; failed to provide refund when client decided not to proceed; failed to communicate or provide Retainer Agreement; client misled by agent that RCIC was providing services; agent not registered.
Ryan DeanR409631TBATBACD.2016.339During election campaign sent emails to another member including false and misleading statements and threatening and abusive language.
Ryan DeanR409631TBATBACD.2016.362At AGM| made unsubstantiated allegations against ICCRC and Board of Directors; acted unprofessionally and aggressively.
Ray HuenR422879Written AdjudicationCase Management Conference: November 30, 2023, April 2, May 21, 2024CD.2020.558The RCIC failed to submit a spousal sponsorship application for the Complainant's wife, despite being retained for over three years. The RCIC failed to return the original documents for sponsorship despite multiple requests by the Complainant. The RCIC failed to provide the Complainant with a retainer agreement despite multiple requests.
Amir ShuvalR419239TBATBACD.2015.569Misrepresented fees.
Carl Mark BenitoR515855Hearing by VideoconferenceUrgent Motion for Interim Suspension: September 14| 2018; 12 PM (ET)CD.2018.317Counselled and assisted clients in misrepresenting their financial status for the purpose of obtaining SPs; employed a foreign national without a WP; failed to serve a client risking potential deportation.
Jeric MendozaR509870Written AdjudicationCase Management Conference: March 15, 2024CD.2023.440The RCIC was charged and plead guilty to obtaining sexual services from a minor, making and possessing child pornography, sexual assault, and luring. The RCIC failed to report their criminal charges to the College, contrary to section 39(c) of the Code of Conduct which requires licensees to report to the Registrar the circumstances of criminal charges within thirty (30) days.
David AllonR513335Written Adjudication Case Management Conference: February 28, May 2, September 23, 2024CD.2019.498Failed to prevent, supervise and ensure that adequate measures were taken to prevent unlicensed individuals acting as authorized persons to provide immigration consulting advice and engaging in consumer practices. The RCIC took advantage of the complainant by luring them into using their services without explaining the total costs for the services and proceeded to withold assistance, guidance and explanation until the complainant signed a retainer agreement and paid the owed sum. RCIC permitted their unauthorized person to engage in unfair and innappropritate sales tactic. The funds provided by the complainant were misappropriated and the RCIC failed to return the funds upon termination for the unprovided services. Failed to discharge in good faith their responsibilities to the complainant. Failed to communicate with the complainant in a timely and effective way. Failed to advise the complainant honestly and candidly. Failed to return all documents, files and property upon termination. Failed to enter into an initial consultation agreement. Failed to register all their services with the College.
Raghbir Singh BharowalR516273Written AdjudicationCase Management Conference: April 20, 2023. Written Final Submissions due: January 19, 2024. Written Final Submissions on Sanctions and Costs due: August 19, 2024CD.2022.453RCIC collected fees from the Complainant to secure employment and an LMIA in contravention of the Manitoba Worker Recruitment and Protection Act and Immigration and Refugee Protection Regulations. RCIC advised the Complainant to continue their employment notwithstanding their employer not paying their wages. RCIC collected funds for the Complainant’s permanent residency application, a service not rendered, and did not return said funds when requested. RCIC did not provide a retainer agreement or receipts for services rendered.
David AllonR513335Written AdjudicationCase Management Conference: February 28, May 2, September 23, 2024CD.2021.003Failed to prevent, supervise and ensure that adequate measures were taken to prevent unlicensed individuals acting as authorized persons to provide immigration consulting advice and engaging in consumer practices. The RCIC took advantage of the complainant and failed to explain the costs of their services. The complainant signed a retainer agreement as a result of a pressure sale tactic. RCIC allowed the unatuhorized person to work unsupervised and engage in unfair and innapropriate sales tactic. The funds provided by the complainant were misappropriated and the RCIC failed to return funds and failed to provide any invoice of services. Failed to discharge their responsibilities in good faith. . Failed to ensure they delivered cost-effective and efficients services to the complainant. Failed toorovide quality of service and communicate with the complainant at all necessary stages of the application process. Failed to advise the complainant in an honest and candid mannor. Failed to return the complainant all of its documents, files and property, failed to account for all funds and provide a refund for monies not earned. Failed to deliver a statement of account. Failed to provide invoices for services rendered. Failed to provide an initial retainer agreement.
David AllonR513335Written AdjudicationCase Management Conference: February 28, May 2, September 23, 2024CD.2019.298Failed to prevent, supervise and ensure that adequate measures were taken to prevent unauthorized persons acting as authorized persons to provide immigration consulting advice and engaging in consumer practices. The RCIC took advantage of the complainant by luring them into using their services without explaining the total costs for the services and proceeded to withold assistance, guidance and explanation until the complainant signed a retainer agreement and paid the owed sum. Failed to enter into an initial consultation agreement. The funds provided by the complainant were misappropriated and the RCIC failed to return the funds upon termination for the unprovided services. Failed to discharge in good faith their responsibilities to the complainant. Failed to return all documents, files and property upon termination. Misinformed the complainant when advising the complainant of the following steps to take in their immigration process. Failed to ensure services were provided in an efficient and cost-effective manner. Failed to communicate with the complainant in a timely and effective way. Failed to advise the complainant honestly and candidly. Failed to deposit all funds received by the Complainant into the RCIC's Client Account. Failed to register all their services with the College.
David AllonR513335Written Adjudication Case Management Conference: February 28, May 2, September 23, 2024CD.2020.148Failed to prevent, supervise and ensure that adequate measures were taken to prevent unlicensed individuals acting as authorized persons to provide immigration consulting advice and engaging in consumer practices. The RCIC took advantage of the complainant and failed to explain the costs of their services. The complainant signed a retainer agreement as a result of a pressure sale tactic. RCIC allowed the unatuhorized person to work unsupervised and engage in unfair and innapropriate sales tactic. Failed to discharge their responsibilities in good faith. Failed to ensure they delivered cost-effective and efficients services to the complainant. Failed to provide quality of service and communicate with the complainant at all necessary stages of the application process. Failed to advise the complainant in an honest and candid mannor. Failed to return the complainant all of its documents, files and property, failed to account for all funds and provide a refund for monies not earned. Failed to deliver a statement of account. Failed to provide invoices for services rendered. Failed to provide an initial retainer agreement. Failed to register all their services with the College.
Rajesh RandevR422455Written AdjudicationCase Management Conference: January 31, 2023. Written Final Submissions due: July 2, 2024.CD.2016.392Failed to provide services| a Retainer Agreement| or receipt for fees; failed to respond to client
Syed Afaq Hussain BukhariR507818TBATBACD.2016.116Submitted fraudulent job offer that led to refusal.
David AllonR513335Written AdjudicationCase Management Conference: February 28, May 2, September 23, 2024CD.2019.197Failed to prevent, supervise and ensure that adequate measures were taken to prevent unauthorized persons acting as authorized persons to provide immigration consulting advice and engaging in consumer practices. The RCIC took advantage of the complainant by luring them into using their services without explaining the total costs for the services and proceeded to withold assistance, guidance and explanation until the complainant signed a retainer agreement and paid the owed sum. Failed to enter in an initial consulting agreement. Failed to provide a fully executed retainer agreement. The RCIC failed to provide to refund the complainant upon termination despite services not being provided. Failed to discharge in good faith their responsibilities to the complainant. The RCIC failed to ensure that the services provided were efficient and cost effective. Failed to advise the complainant in an honest and candid nature. Failed to return all documents, files and property to the complainant. Failed to provide invoices for services rendered. Failed to deposit all funds received into the Respondent's Client Account. Failed to register all their services with the College.
Ryan DeanR409631TBATBACD.2016.355Made derogatory| misleading and unsubstantiated remarks about the complainant in online videos.
Ryan DeanR409631TBATBACD.2016.334Made derogatory| bullying and misleading remarks about the complainant in an online video.
Mohammad AziziR407263TBATBACD.2016.009Failed to provide refund.
Ripudaman S. DhillonR409799TBATBACD.2016.058Guaranteed client a work permit and failed to notify client he would have to pass a trade program examination; failed to provide a Retainer Agreement.
Raghbir Singh BharowalR516273Written AdjudicationCase Management Conference: April 20, 2023. Written Final Submissions due: January 19, 2024. Written Final Submissions on Sanctions and Costs due: August 19, 2024.CD.2020.527RCIC collected fees from the Complainant to secure employment and an LMIA in contravention of the Manitoba Worker Recruitment and Protection Act and Immigration and Refugee Protection Regulations. RCIC advised the Complainant to continue their employment notwithstanding their employer not paying their wages. RCIC threatened the Complainant with deportation if they raised concerns about unpaid wages. RCIC collected funds for the Complainant’s permanent residency application, a service not rendered, and did not return said funds. RCIC did not provide a retainer agreement or receipts for services rendered.