8. Avoid paying in cash.
If you pay in cash, it may make it hard later to prove you paid them.
Other payment methods — such as cheques, credit cards, and bank transfers—provide better proof because these payments appear on your bank statement.
9. Obtain invoices and receipts for all payments.
Your signed service agreement must outline the fees you will pay.
Before you pay anything, ask for an invoice that outlines those fees. Then ask for a receipt that shows a record of your payment.
10. Ensure that your agreement is only for immigration services not recruiting or job placement.
If you pay for services other than immigration — for example, job placement — then those services should be listed in another agreement or contract.
You should be provided with a detailed service agreement that outlines the amount you will pay for the immigration services you will be provided.
If immigration services are provided for free, the service agreement should state that the total fee for those services is $0.00.
NOTE: Regulated Canadian Immigration Consultants (RCICs) are licensed only to provide immigration services. If someone offers you other services under a separate agreement or contract, check that they can do so in the applicable province or territory. For example, if they offer to find you a job in Alberta, make sure they are qualified and allowed to provide job placement services there.
11. Be careful if a travel agent, an educational agent, or a recruiter offers you immigration services.
Some professionals may try to offer you immigration services as part of the other services they provide, such as:
- Travel agents
- Educational agents or student recruiters
- Job recruiters
For example, a travel agent may offer to help you with a visitor visa. A recruiter might offer to put together your work permit. Or a student recruiter might say they will submit your study permit application with your school application.
In most cases, these people are not authorized to offer you Canadian immigration services (they can do so only if they are also a Canadian lawyer, a
notaire du Québec, or a licensee of the College).
Before hiring someone like this for immigration services, check our
Public Register to confirm they are a licensed Regulated Canadian Immigration Consultant (RCIC) or Regulated International Student Immigration Advisor (RISIA).
NOTE: If the person you are working with says they are partnering with an RCIC or a RISIA, double-check by directly asking that RCIC or RISIA (use the contact information on our
Public Register). Also make sure you sign a service agreement directly with the RCIC.