Here are the recent Tribunal Actions by the College. Visit our Disciplinary Proceedings and Tribunal page to view the full decisions.
• Rishi Kumar Mittal, of Global Hire Placement Services Inc., and CanPR Technologies, in Edmonton, Alberta, had their licence to practice limited on an interim basis by the Discipline Committee upon receipt of the College’s Motion seeking an interim suspension related to 12 complaints. The College and the RCIC reached a settlement agreement, approved by the committee, with restrictions and additional practice oversight. These included permitting representation only for matters before the Immigration Division, the Immigration Appeal Division, or the Refugee Protection Division, as those tribunals will provide conduct oversight. All other immigration matters must be transferred to another RCIC after advising the affected clients. The RCIC must, at their own expense, have another RCIC, approved by the College, review all immigration service agreements to ensure the RCIC, nor staff who are not licensees, are listed as representatives in the service agreements. The committee found that limiting the RCIC’s practice until a Discipline Hearing is held and a final decision is rendered was necessary for public protection and confidence in immigration consulting profession.
• Mala L. N. Sharma-Singh, of Sharma-Singh Immigration Inc., in Ramara, Ontario, had their licence suspended on an interim basis by the Discipline Committee upon receipt of the College’s Motion seeking an interim suspension related to 13 complaints. The committee found that suspending the RCIC’s practice until a Discipline Hearing is held and a final decision is rendered was necessary for public protection and confidence in the immigration consulting profession. In reaching this decision, the committee considered the serious allegations related to job selling, service issues such as failure to provide service agreements, failure to provide clients with receipts of payment, failure to perform the work agreed to or to perform it competently, refusal to provide refunds where appropriate, misrepresentations and uncivil communications with clients, and failure to cooperate with the College’s investigation. The RCIC is to pay for costs of the Motion to the College in the amount of $10,000 at a future date set by the Panel hearing the matter on its merits.
• Izhar Ui Hassan Zaidi, of Applewood Immigration & Settlement Services Inc., in Brampton, Ontario, had their licence revoked following findings of professional misconduct by the Discipline Committee. The committee found the RCIC engaged in job selling, falsified submissions, provided misleading immigration advice on the likelihood of a successful application, failed to provide immigration services, failed to communicate in a timely way, failed to provide refunds, failed to maintain up to date client information, failed to register staff members as agents, failed to enter into a service agreement with a client, and failed to maintain client accounts as required. In doing so, the RCIC violated the 2016 and 2019 Code of Professional Ethics, the Client File Management Regulation, the Client Account Regulation, the Agents Regulation, and the Retainer Agreement Regulation. The RCIC is ordered to pay restitution to 4 clients in the total amount of US $24,290, fines to the College of CAN $15,000 and costs to the College of CAN $46,740.
• Ian Christopher Kemp-Jackson, of EDI Immigration Consulting Ltd., in Calgary, Alberta, was permitted to resign from the College following findings of professional misconduct by the Discipline Committee. The committee found the RCIC failed to notify their clients in a timely manner of the status of their applications, submitted applications without the client’s knowledge or authorization, failed to return documents and/or property to clients, failed to refund clients for funds not earned in the service agreement; allowed an unlicensed and unauthorized employee or agent to provide immigration consulting services without supervision, practiced as an RCIC while under suspension, and made false and misleading representations during the College’s investigation. The RCIC entered into an Agreed Statement of Facts and Joint Submission on Penalty with the College related to their admissions of violating the 2016 and 2019 Code of Professional Ethics and the 2018 Retainer Agreement Regulation. The RCIC’s resignation was contingent upon paying restitution to clients in the amount of $15,000, fines to the College of $20,000 and costs to the College of $10,000.
• Yi Song Nam, of Good Morning Immigration Consulting Inc., in New Westminster, British Columbia, was permitted to resign from the College following the findings of professional misconduct by the Discipline Committee. The committee found the RCIC collected a fee, and permitted their agent to collect a fee to secure employment for a foreign national, failed to adequately supervise staff interactions with the client, identified in the retainer agreement that client payments for services were to be directed to the RCIC's personal bank account, not the client account, allowed the client payment to be deposited to a third party company and the RCIC’s company general bank account and not the company client account. The RCIC failed to communicate directly with the client, failed to refund the client or provide a statement of account upon termination of the retainer agreement, failed to return documents and property to the client and failed to provide a copy of the client’s file in this matter during the College's preliminary review process. The RCIC entered into an Agreed Statement of Facts and Joint Submission on Penalty with the College related to their admissions to violating the 2012 and 2016 Code of Professional Ethics, the 2022 Code of Professional Conduct, the 2012 and 2016 Client Account Regulation and the 2013 Retainer Agreement Regulation. The RCIC is ordered to pay restitution to the client in the amount of $22,500, fines to the College of $10,000 and costs to the College of $7,500.
• Ray Huen, of U.S.A and Canada Immigration Center, in Toronto, Ontario, had conditions imposed on their licence following findings of professional misconduct by the Discipline Committee. The former RCIC had been administratively revoked by the Registrar prior to the committee’s decision. The former RCIC failed to complete a client’s application despite being in possession of the required information, blamed the clients for failure to complete the application, and refused to return documents to the clients once the service agreement was terminated even after the College’s investigator became involved. In doing so, the former RCIC violated the 2016 Code of Professional Ethics and the 2016 Retainer Agreement Regulation. The RCIC is ordered to return all documents to the client, reimburse the client in the amount of $2,800, pay fines to the College of $2,500 and costs to the College of $20,998. In the event the former RCIC fails to comply with any ordered terms of the Discipline Committee’s Order, the College’s records shall be revised to indicate that the former RCIC’s licence was subject to a disciplinary revocation.