Careers

About the College of Immigration and Citizenship Consultants (the College)

The College is the authority mandated by the Government of Canada to regulate the practice of Regulated Canadian Immigration Consultants (RCICs) and Regulated International Student Immigration Advisors (RISIAs). Its role, authority and powers are established in the College of Immigration and Citizenship Consultants Act (Canada). The College sets and enforces the licensing, education and ethical standards of the profession in the public interest.

Industry

Self-Regulatory Organization (SRO)

Position

Why join us?

Do you want to be part of a team that strives to enhance and uphold Canada’s immigration and citizenship consulting profession? If you share our passion and purpose, please consider applying for the opportunity below to become part of a team that makes a difference.

How will this role support our team?

The Manager, IT leads and manages the College’s information technology functions including IT systems and security. The incumbent is responsible for day-to-day operations of the IT unit, confirming IT systems, solution providers, infrastructure and support services meet the College’s needs. The incumbent is a member of the Department management team and contributes to the direction and ongoing operational improvements of the Department.

Responsibilities Include (but are not limited to)

• Manage the operations of the Unit. Develop and execute on the Unit’s strategy and provide leadership, mentorship, and management of the team.
• Manage information technology functions, including but not limited to systems coordination and design, networking, security, budgets, hardware and software maintenance, computer hardware, software and cloud infrastructure and providing technical guidance to the team.
• Access and action IT requests and applications within the context of the College’s regulatory needs and compliance requirements (e.g., privacy impact assessments (PIAs), Access to Information Act (ATIA), Privacy Act (PA), Libraries and Archives of Canada Act, threat and risk assessments (TRAs), sanctioned counties, public interest, government institution, etc.).
• Manage the implementation, maintenance and optimization of IT systems, networks and infrastructure.
• Maintain IT systems in accordance with relevant regulations, standards and best practices with a focus on data security and privacy.
• Manage security protocols to protect the College’s data and IT assets, computer hardware, software and cloud infrastructure.

This role will support our team by providing:

• Analytical, critical thinking and problem-solving skills to identify issues, mitigate against associated risk, and lead the resolution of same
• Time management, organizational and decision-making skills to manage and prioritize competing priorities and deadlines
• Flexibility to work in a fast-paced changing environment as a collaborative team player who demonstrates initiative
• Troubleshooting skills with the ability to offer innovative ideas, communicate instructions, provide clear guidelines, and address concerns
• Interpersonal and stakeholder relationship management skills to engage others and collaborate effectively in a team
• Written and verbal communication skills to communicate with stakeholders to understand their requirements, build consensus, and provide technical details to IT and non-IT stakeholders
• Attention to detail to ensure IT requirements are met, complex systems issues are resolved, and integrity and security of systems and data are mitigated
• Coaching and management skills to inspire, motivate and develop employees and team members
• Ability to understand project management principles to plan and execute on IT projects

Required Education and Experience

• University Degree (Bachelor) in Information Technology, Computer Science, or a related field
• 7-10 years’ experience managing an IT function, including systems and network security
• In depth knowledge of IT systems, networking and security practices
• Knowledge of programming, scripting, and database operations
• Knowledge of budgeting, forecasting, and expenditures management

What We Offer

• The College hires and onboards 100% remotely
• The opportunity to protect the public interest within the immigration and citizenship sector
• A culture of transparency, where team members are involved in important conversations
• Full health benefits from day one for you and your family
• Access to the Employee and Family Assistance program
• RRSP match

How to Apply

Click here to upload your resume and brief cover letter indicating why you feel you are fit for this role.

Your personal information is collected and used by the College when you apply for employment with the College. Please read the College’s Privacy Notice for more information regarding its privacy practices.

The College is an equal opportunity employer. We welcome applications from persons legally entitled to work in Canada, who represent the diversity of our nation, and whose qualifications meet the skills and experiences we seek. We are committed to providing equal opportunities to all candidates and to meeting the needs of people with disabilities. Should you be contacted regarding an employment opportunity and require an accommodation for a disability, we will be pleased to work with you to identify how we can best support you through this process.

The successful candidate will be required to undergo a criminal background check.

While we thank all applicants for their interest, only those identified for further consideration will be contacted.